The graduate will be able to communicate effectively with patients and colleagues in a medical context.
The graduate will be able to:
- 1. Communicate clearly, sensitively and effectively with patients, their relatives or other carers, and colleagues from the medical and other professions, by listening, sharing and responding.
- 2. Communicate clearly, sensitively and effectively with individuals and groups regardless of their age, social, cultural or ethnic backgrounds or their disabilities, including when English is not the patient’s first language.
- 3. Communicate by spoken, written and electronic methods (including medical records), and be aware of other methods of communication used by patients. The graduate should appreciate the significance of non-verbal communication in the medical consultation.
- 4. Communicate appropriately in difficult circumstances, such as when breaking bad news, and when discussing sensitive issues, such as alcohol consumption, smoking or obesity.
- 5. Communicate appropriately with difficult of violent patients.
- 6. Communicate appropriately with people with mental illness.
- 7. Communicate appropriately with vulnerable patients.
- 8. Communicate effectively in various roles, for example, as patient advocate, teacher, manager or improvement leader.